“ I moved to Milwaukee from Chicago almost 2 1/2 years ago. When the Yelp Elite event came up, I couldn't believe that I forgot there is a Portillo's up here! It has always been one of my faves. The event was fantastic. They had nice room set up for us. The managers were so informative. Definitely learned a lot about the company. They served all my faves - salad, Italian beef, hotdogs, French fries, chocolate cake. The two new things (new to me) that I tried were the meatballs and the pasta (the penne is only on the catering menu). Everything was so wonderful that I dragged my cousin back there a few days later. I had to order my fave - Italian beef (dipped w/sweet peppers) and fries. I was told to try the eclair cake. Oh. My. Gawd. Delicious! I couldn't do it all the time, but definitely a nice treat. Portillo's is definitely a weakness for me. I'm glad it's not right next door because I would be in trouble! ”

“ I got the "party pass" and was honored to attend the Yelp elite event. I haven't been to Portillos in a few years and I was happy to be able to try so many delicious popular foods. The event started with the General Manager and staff greeting us and seating us in a some what private room toward the front. The night started off with the chop salad and hot dog. We had the option of making it a famous Chicago dog with so the fixings. The chop salad was so fresh with little pasta and scallions, it was delicious. Next up was meatball and cities with a red sauce. The meatball had a lot of flavor and a little parmeson on top. The famous roast beef sandwich was up with option of mild or hot peppers & au jou. . The staff told us all about the bread and how it should be soggy. It was so tender. Spicy chicken and cheese fries were on the table next. I normally don't like krinkle fries but that were cooked & salted perfectly. Just when you didn't have anymore room the wonderful staff brought out the chocolate cake. I took home because I was so stuffed. My family enjoyed the piece of cake as it was so moist. The whole experience was great from the friendly staff who let us know all about history & stats and treated us life family. I will be back soon. Enjoy ”

“ Not my favorite Portillo's in town, but I'll stop in every now and again. The last time I was here with my husband, our food was made so sloppily, that when we got it to the table and started to unwrap and dig in, we questioned whether the food before us was actually what we ordered. In fact, I went up and asked someone, because it was an unrecognizable mess, save for the beef. Free soda refills doesn't really make up for that...... The flavor was good, per usual, just the presentation was off. Hopefully, this was a one time thing. 4/2025 ”

“ I was recently here on a Monday night with family, I forgot to take pics of the food I ordered. I really wanted to try the fish sandwich but was swayed to try the beef sandwich. I opted for sweet and hot peppers and got a small fry with cheese sauce. The fries are really good and you get a large portion with the small. Overall, I didn't find the beef sandwich to be anything spectacular so I may be the minority. It's very messy when you have the gravy, grab lots of napkins! Next time I'll try something else but my family seemed to enjoy it. The service was quick enough and they had a lot of people working although inside it wasn't busy. The restaurant is adorned with cute nostalgic decor and was clean with plenty of seating options. I opted to order at the kiosks but they have a counter to order at as well. Near the registers are to go type items like the famous chocolate cake and beef sandwich kits. I'll be back for the fish sandwich! ”

“ We love the classic Chicago-style food at Portillo's and today we got exceptional service, too. The young man working the counter went above and beyond connecting our order to one that we had ordered earlier so we didn't have to wait in line twice. Everyone enjoyed the food and the sport peppers on the hotdog really brought it. Awesome! ”

“ I'm not a fast food chain fan but Portillo's is growing on me as a go to place for a quick lunch. I've had the Greek salad in the past but this time I went with a hot dog with onions. I love the crisp of each bite. The bread was nice and fresh. I have a hot dog about twice a year and this one was a good one. Service was great. It's always fun to peruse the old time toys. Good stop. ”

“ Looking for a late dinner and I love this restaurants food but sometimes the service is a challenge. Today was fantastic. My order was taken. I paid waited a few minutes in line and the food was ready and I was out of there less than five minutes. Typically this place is so busy that it's hard to get in.the food is a five service was a five value is a four because of the cost. My meal was just under 20 bucks. To me that seems ridiculous. ”

“ 1:00 on a Wednesday afternoon and I went inside to order. The host, Marshade was very nice and she set the happy tone for my visit. After placing my order of a salad, soda and hot dog, I waited just a minute for the hot dog to be ready. Then I waited at least 7 minutes for the salad to come out. Since there were not many people in line or in the restaurant I have to assume the line outside was taking up the time for my salad. After I got my food I enjoyed every bite of it all. The Chicken Pecan salad had huge pieces of chicken breast and it was wonderful. I like that the dressing is not put on the salad, but given in small containers for my use later. This must save the time but it is also nice to determine just how much I want to use. The food never fails. I am just surprised at how slowly the service is. Not horrible, but not what it used to be. I will continue to grab food here nonetheless. ”